Return Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items include:
Gift cards
To complete your return, we require a receipt or proof of purchase and an e-mail be sent to sales@deltalineclothing.com with "refund" or "exchange" in the subject line.
There are certain situations where only partial refunds are granted.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store gift card will be sent to your provided e-mail for the previous amount paid, within the following days.
Late or missing refunds
If you haven’t received a refund yet, first check your e-mail account again.
Then please contact us at sales@deltalineclothing.com with the subject line titled "refund".
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item in a different size, send us an email at sales@deltalineclothing.com with "exchange" written in the subject line.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items include:
Gift cards
To complete your return, we require a receipt or proof of purchase and an e-mail be sent to sales@deltalineclothing.com with "refund" or "exchange" in the subject line.
There are certain situations where only partial refunds are granted.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store gift card will be sent to your provided e-mail for the previous amount paid, within the following days.
Late or missing refunds
If you haven’t received a refund yet, first check your e-mail account again.
Then please contact us at sales@deltalineclothing.com with the subject line titled "refund".
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item in a different size, send us an email at sales@deltalineclothing.com with "exchange" written in the subject line.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
